Incubated atIIT Roorkee

i Privacy Policy

In order to demonstrate our sincerity and commitment to protecting the customer's privacy, we at our app have chalked out this privacy policy. We respect the need for privacy in our clients, and we do realise the importance of feeling safe and secure whenever a client transacts with us. Please note that we are fully committed towards protecting our clients personal information, and take all possible steps to ensure that transactions at puja purohit are absolutely secure. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

1 When you purchase something from our app, as part of the buying process, we collect the personal information you give us such as your name, address and email address.

2 When you browse our app, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

3 Email marketing (if applicable): With your permission, we may send you emails about our app, new products and other updates.

i SanatanAI App

SanatanAI is a mobile app made by Pujapurohit Bharat Technologies Pvt. Ltd. It offers Acharya, an AI guide to Sanatan Dharma, by text and voice. This section explains what the SanatanAI app collects and how it is used. The rest of this policy also applies to the app.

1 Account information. When you sign in we collect your phone number (verified by a one-time password), or your email address or Google account, together with the name you give us. Optionally you may add your gender and preferred language.

2 Birth details (optional). If you choose to enter your date, time and place of birth, they are used only to prepare your Vedic charts and personalised guidance. They are never used for advertising.

3 Your questions and conversations. To write answers, the text of your questions is sent to our AI providers, Google (Gemini) and OpenAI. We do not send your name or phone number with them. You give consent before your first question and can withdraw it at any time in Settings → Privacy. Your conversations are stored on our servers so you can come back to them.

4 Voice. Voice conversations need microphone access, which you can allow or deny in your phone settings. While you talk, your voice is streamed to our AI providers (Google Gemini or OpenAI) to understand it and reply. We keep a text transcript in your conversation history, but we do not keep recordings of your voice.

5 Notifications. If you allow notifications, we store a device token (Firebase Cloud Messaging) to send you reminders and updates. You can turn them off at any time in your phone settings.

6 App diagnostics. We use Firebase Analytics and Crashlytics to understand how the app is used and to fix crashes. This includes device type, app version and usage events, and is not used to track you across other companies' apps or websites.

7 No selling, no ads. We never sell your personal data and do not show third-party advertising in SanatanAI. Everything between the app and our servers travels over an encrypted connection.

8 Deleting your data. You can delete your account from inside the app (Settings → Account → Delete account). This removes your profile, birth details and conversation history from our servers. You can also ask us to do it through our Contact Us page or at contact@pujapurohit.in.

9 Children. SanatanAI is not meant for children under 13, and we do not knowingly collect their personal information.

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